At Ovista.in, we strive to provide our customers with the best products and services. However, we understand that sometimes products may not meet your expectations. Therefore, we offer a 7-Day Refund Policy, which allows you to return or exchange products within 7 days of delivery.

Eligibility for Refund

To be eligible for a refund, please ensure that:

• The product is in its original packaging and in the same condition as received.
  
  
• The product has not been used, installed, or tampered with.
  
  
• The product is returned within 7 days of delivery.

Refund Process

1. Contact our customer support team at mail to: payments@ovista.in or call us at +91 8595602139 to initiate the refund process.

2. Provide your order number, product name, and reason for return.

3. Our team will guide you through the return process and provide a Return Merchandise Authorization (RMA) number.

4. Ship the product back to us within 7 days of receiving the RMA number.

5. Once we receive the product, we will process your refund within 5-7 business days.

Refund Amount

The refund amount will be credited to your original payment method. Please note that:

• Refunds will be made in the same currency as the original payment.
  
  
• Refunds will be for the full amount paid for the product, excluding shipping costs.

Conact Us.

If you have any questions or concerns about our Refund Policy, please don't hesitate to contact us at mail to:support@ovista.in or call us at +91 8595602139.